Lotus’s Malaysia Opens 71st Branch At KSL Esplanade
Toko Lotus (Malaysia) Sdn. Bhd. (Lotus’s Malaysia) today announced the opening of its 71st branch at KSL Esplanade Mall, marking an important milestone in its expansion journey while celebrating its long-term partnership with KSL which began in 2011 with the opening of a branch at KSL Johor Bahru.
This opening not only reflects the growth in branch numbers, but also highlights the collaboration built over time in providing an accessible and community-focused shopping experience in an integrated development.
“This opening is very meaningful for us because it builds on the continuity of the collaboration with KSL that has been in place since 2011. What makes this collaboration successful is the joint approach, namely creating an integrated environment that combines retail, hospitality and community.
This is in line with the way we select locations and plan our business growth,” said Yvonne Yong, Chief Financial Officer and Property Development, Lotus Malaysia.
He added, “KSL Esplanade stands out for its strategic location with good access via main roads and motorways, as well as close proximity to the upcoming LRT3 station.
Combined with the surrounding residential and commercial areas, as well as the hotel in this development, the hotel offers a consistent and varied customer flow.”
The Lotus branch at KSL Esplanade is designed to meet the daily needs of the local community by offering a complete product selection more than 9,000 SKUs in categories such as fresh produce, bakery under Lotus brands such as Lo’Ti, groceries, frozen foods, household essentials, health and beauty products, and general merchandise.
“We see this branch as not just a place to shop, but as a support for people’s daily lives. We bring together various needs in a format that is easy to access, comfortable for shopping, and prioritizes quality at affordable prices,” said Neil Gurusamy, Chief Operating Officer of Lotus’s Malaysia.
The store layout is designed with clear zones and easy-to-understand signage, allowing customers to move smoothly and shop more efficiently.
Strategically located within KSL Esplanade, the branch serves a diverse group of customers, including families and local residents, hotel guests and urban consumers who prioritize convenience.
“We see three main groups here, namely families who are aware of the value of household necessities, visitors who are looking for comfort during their stay, and busy individuals who need a fast and efficient shopping experience.”
“Our role is to connect all these groups by offering a store that delivers value, convenience and flexibility in one place,” added Neil.
Affordability remains a key focus for Lotus, with a pricing strategy designed to support everyday spending without compromising on quality.
“We understand that today’s customers are more conscious about their spending. Therefore, our approach has always been to offer strong value through product selection, Lotus branded merchandise and promotions, so that customers can buy with more confidence,” said Neil Gurusamy.
Simultaneously with this opening, customers can enjoy various promos from April 4 to 8 2026including daily offers on essential items such as shrimp, eggs, chicken and fresh produce, as well as Buy 1 Get 1 Free promotions on select products.
Extra discount up to 40% also offered for groceries, snacks, drinks, health and beauty products, and household supplies.
Apart from promotions, this opening is also designed to provide customers with a more interactive and enjoyable shopping experience.
Activities like ring toss game on April 4 to 5 with minimum purchase of RM80 and Lotus brand product sampling space at the store entrance giving customers the opportunity to interact and get to know the product more closely.
My Lotus members can also enjoy additional rewards during the opening period, includes 3 times the reward points (4 – 13 April 2026) and Save! Save more, where you buy minimum RM120 qualify customers to receive it RM6 e-voucher redeemable from 14 to 27 April (with minimum purchase of RM80).
Additionally, members can also participate in the Spend & Win Extra Smiles campaign, by making purchases minimum RM128 in stores or online via the Lotus app.
Prizes on offer include Proton e.MAS 5, a holiday package to Dubai for two people, as well as daily rewards such as e-vouchers, reward points and online purchase vouchers. MyDebit and DuitNow QR users also have a chance won 999 10g gold bars (15 winners).
Opening of Lotus’s at KSL Esplanade reflects the company’s ongoing commitment to ensuring daily necessities are more accessible to Malaysians.
“As we grow, our focus remains clear; bringing quality, affordable everyday necessities closer to where people live and work. Openings like this are part of our ongoing efforts to ensure convenience and value are always within reach of customers,” said Yvonne Yong.
For more information about exclusive offers and promotions at Lotus’s Datum Jelatekplease refer to Lotus official Facebook and Instagram channels.
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